Dental Education & Research

How to Attract More Dental Patients: 5 Problems to Fix

More than half (64%) of US adults aged 18 and older visited a dental office in 2016, according to the Center for Disease Control and Prevention. This number...

Dr. Rockson Samuel

Dr. Rockson Samuel

Founder & Chief Dentist · Indira Dental Clinic; DentalReach

7 min read112,777 views
  • Practice Growth
  • local search
  • Conversion
  • professional education
  • Dental Marketing
  • website optimisation
  • online marketing
  • dentistry
  • patient acquisition
  • social media
More than half (64%) of US adults aged 18 and older visited a dental office in 2016, according to the Center for Disease Control and Prevention. This number rises to 84.6% for children ages two to 17. Clearly, the demand for dentists is strong. But, if you’re having trouble attracting new patients, your online presence could be to blame. Here are some reasons why your current dentistry marketing tactics may be falling short.

1. Your online footprint is too SMALL!

Once upon a time, people consulted the Yellow Pages when searching for a dentist, but online directories have since taken over. If profile information for your practice is incomplete on popular directories, this is hindering the ability of the new patients to find you. Local citations (i.e., any online listing of the name, address, and phone number of your practice) can have a positive or negative effect on local search engine rankings. The number of citations, accuracy of data, and quality of platforms on which the information is listed impacts rankings. Accurate citations help patients find and contact your practice, whereas inaccurate citations confuse search engines and negatively affect your rankings. If claiming and optimizing your practice and provider profiles isn’t part of your current dentist marketing plan, it’s time to change that. Your approach should include Google and other search engines, maps, and key health-care and local directories. https://dentalreach.today/dental-marketing-strategies-for-dentists-a-practical-growth-guide/

2. Your dental website is not OPTIMIZED!

#1: Not on 1st page of search results

Google and other search engines like Bing, Baidu and Yandex are where most people turn to when looking for information. On a global scale, Google is the most commonly used search platform with a market share of 92%.
According to research, 75% of people never go past the first page results on Google. Moreover, the first couple of results get most of the clicks. Also, note that most likely patients will use phrases like “best dentist in my area”, “teeth whitening in my town”, etc. Only a very small fraction will look up for your practice specifically by name. https://dentalreach.today/dental-marketing-strategies-for-dentists-a-practical-growth-guide/ If your website is new, it is possible that it is not indexed by Google yet. You can check if your website is in Google’s database easily by typing “site:mydentalclinic.com”. Here is an example of what you will see for non-indexed pages:
More than one-quarter (27%) of consumers searched online for a local business every day in 2018, according to Bright-Local. To be found, you need an optimized practice website. If your dental marketing approach doesn’t include an SEO for dentists strategy for your website, it’s time to change that. Here are a few steps to creating an optimized website:
  • Conduct keyword research.
  • Use the primary keyword in the page title, URL, and meta description.
  • Publish unique, quality content.
  • Use internal links on each page of your site.
  • Make sure your website loads quickly.

3. You need those REVIEWS!

Most (86%) consumers read reviews for local businesses, according to Bright - Local. Therefore, your dental marketing plan must include gathering patient reviews. Not only will online reviews assure new patients that your practice provides quality care, these can also boost your search rankings.
In fact, Google has stated that high-quality, positive customer reviews will improve your visibility of your business. To gather more online feedback, distribute post-visit patient satisfaction surveys. According to Patient-Pop research, fewer than half of dentists and other health-care providers ask their patients for feedback. If this includes your practice, note that 70% of people who are asked to leave reviews go online to do so, according to Bright - Local. All you have to do is ask. https://dentalreach.today/selling-without-selling/

4. You’re not active on SOCIAL MEDIA!

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References

  1. [1]American Dental Association. Marketing and Advertising ADA Legal and Regulatory Resources. Available at: source
  2. [2]American Dental Association. 5 tips for marketing your dental practice ADA News. 2023. Available at: source

Written by

Dr. Rockson Samuel

Dr. Rockson Samuel

Founder & Chief Dentist · Indira Dental Clinic; DentalReach

Dr. Rockson Samuel is a dental surgeon, healthcare content strategist, and Founder and Chief Dentist of Indira Dental Clinic in Vellore, Tamil Nadu. He provides comprehensive general and family dental care with professional interests in endodontics, implant dentistry, clear aligner therapy, digital dentistry, preventive care and patient education. A graduate of K.G.F. College of Dental Sciences and Hospital under Rajiv Gandhi University of Health Sciences, he also has formal training in management and digital marketing. As Community Leader at DentalReach, he contributes to dental publishing, professional education, international media partnerships and the development of evidence-informed resources for dentists.

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