Practice Management

Who Is the Boss in your Dental Practice?

Who Is the Boss in your Dental Practice? What is your answer to this? What will be the answer of your team members? In our clinic, everyone knows the patient...

Dr. Rockson Samuel

Dr. Rockson Samuel

Founder & Chief Dentist · Indira Dental Clinic; DentalReach

4 min read86,825 views
  • professional education
  • team entertainment
  • team motivation
  • team empowerment
  • dentistry
  • team energising
  • leadership
  • Practice Management
  • Clinical & Academic Article

Who Is the Boss in your Dental Practice?

What is your answer to this?

What will be the answer of your team members?

In our clinic, everyone knows the patient is the BOSS.

I am just an accountant who transfers each one their due!

With this thought in mind, the team will always try to serve their best to the patient.

Some simple mind-set paradigm shifts like these help you as a practice owner to make the functioning of a team seamless.

As a practice owner you wear different hats at different times.

  • Dentist
  • Manager
  • Technician
  • Accountant
  • Teacher
  • Mechanic
  • Social Media Manager
  • Relationship Manager
  • Data Analyst

For your team to work efficiently and in alignment with your vision, one needs to keep the mind-set of team members right.

Sharing these simple tips which have helped us and can be of use for you too.

“Think of keeping your team -
Energised
Entertained
Empowered.”

When the practice owner wears a hat of the team leader, he/she can do the following to make a winning team:

1. ENERGIZE

Energy as a law flows from high to low.

So it is the duty of the leader to stay high spirited at all times because the energy of the leader is the energy of the team - just like an engine gives direction and pumps fuel to the train.

1. Motivate

Stay motivated yourself which will inspire your team.

2. Learn

Show them how to be a learner all through and it's fine to falter.

Making mistakes is fine but make new ones each time!

Learn from old ones and try not to repeat.

3. Apologise

It needs courage to do so.

When you apologise it shows them it's fine to apologize.

Few of the ways adopted by us to energise:

  1. WhatsApp group of the team.
  2. Sharing inspiring videos in the local language.
  3. Team shares morning messages as this will activate their minds to look for something good and new each day.
  4. Start office mornings with a team prayer.
  5. Fridays are fixed for 20 minutes of meditation just before lunch break.

Feel free to share in the comment section below this article, if you are already following any of these or your own unique ways of energizing your teams.

Free for members

Keep reading — it's free

The rest of this article is open to DentalReach members. Create a free account, or sign in, and every article on the site opens in full.

One email on Tuesdays: new articles, discussions, events and jobs. Unsubscribe in one click.

Topics

References

  1. [1]American Dental Association. Guidelines for Practice Success American Dental Association. Available at: source
  2. [2]World Health Organization. Global Patient Safety Action Plan 2021–2030 World Health Organization. 2021. Available at: source

Written by

Dr. Rockson Samuel

Dr. Rockson Samuel

Founder & Chief Dentist · Indira Dental Clinic; DentalReach

Dr. Rockson Samuel is a dental surgeon, healthcare content strategist, and Founder and Chief Dentist of Indira Dental Clinic in Vellore, Tamil Nadu. He provides comprehensive general and family dental care with professional interests in endodontics, implant dentistry, clear aligner therapy, digital dentistry, preventive care and patient education. A graduate of K.G.F. College of Dental Sciences and Hospital under Rajiv Gandhi University of Health Sciences, he also has formal training in management and digital marketing. As Community Leader at DentalReach, he contributes to dental publishing, professional education, international media partnerships and the development of evidence-informed resources for dentists.

Have a question about this article?

Ask DentalReach for a sourced answer from the library. It cannot provide personal medical advice.

Ask about this article