Dental Ethics & Regulation

Ethical Dilemmas in Indian Dental Practice: Case Scenarios & Resolutions

In India, the Dentists Act and Code of Ethics Regulations obligate dentists to “devote life… to the cause of serving humanity” and forbid letting caste,...

Dr. Rockson Samuel

Dr. Rockson Samuel

Founder & Chief Dentist · Indira Dental Clinic; DentalReach

11 min read178,034 views
  • ethical dilemmas in dentistry
  • dental ethics India
  • dental ethics
  • professional regulation
  • informed consent
  • beneficence
  • justice
  • overtreatment
  • ethics
  • patient autonomy
In India, the Dentists Act and Code of Ethics Regulations obligate dentists to “devote life… to the cause of serving humanity” and forbid letting caste, religion or social status influence patient care . Internationally, professional codes like the American Dental Association’s emphasize the same values . In practice, however, these ideals can conflict. Below we examine four common scenarios – overtreatment, patient refusal, pediatric consent, and social discrimination – and how Indian dentists can apply ethical principles (and Indian regulations) to resolve them.

Beneficence, Autonomy and Justice in Dentistry

Patient autonomy, beneficence, and justice are foundational tenets of ethics in dentistry.
  • Beneficence means acting in the patient’s best interest – planning treatment to maximize benefit and minimize harm. For example, avoiding needless drilling or extractions upholds beneficence.
  • Autonomy means respecting a well-informed patient’s right to decide. Dentists must provide honest information and allow patients to accept or refuse treatment plans. (This includes minors: by Indian law only parents/guardians can consent for anyone under 18, though dentists should involve children as appropriate.)
  • Justice means treating all patients fairly, without prejudice. A dentist must provide the same quality of care to every patient, regardless of caste, class or background. Injustice in dentistry occurs if a patient is denied a needed treatment “without good reason” or burdened unfairly.

Case Scenario 1: Overtreatment for Financial Gain

Dilemma: A patient is recommended multiple high-cost cosmetic procedures (e.g. veneers, crowns) that seem unnecessary. The dentist knows these may not be needed but is pressured by clinic profits.
    1. Principles Involved: Beneficence and non-maleficence (avoid harm) require only doing treatments that truly benefit the patient. Justice requires treating the patient fairly, not exploiting them for money. Autonomy also matters: a patient trusting the dentist expects honest advice, not hidden sales pitches.
    2. Analysis: Overtreatment (unnecessary procedures) violates the dentist’s duty of care. Indian experts criticize extreme “smile-makeovers” done for marketing, asking whether they do justice to patients by subjecting them to needless interventions. The DCI Code of Ethics says the patient’s welfare “should be conserved to the utmost of practitioner’s ability,” not the dentist’s wallet. The IDA Code similarly requires treatment plans “according to an approved and accepted plan” and full disclosure of fees. The ADA Code and ADA guidance also forbid unnecessary services as unethical (see ADA Advisory Opinion: Unnecessary Services).
    3. Resolution: The dentist should re-evaluate the treatment plan with a strictly clinical lens. Useful steps include:
  • Verify Necessity: Ensure each proposed procedure is genuinely indicated. If any treatment is marginal, consider conservative alternatives or “watchful waiting.”
  • Full Disclosure: Explain all options honestly (including no treatment) with risks, benefits and costs, so the patient can make an informed choice. For example, offer a simple filling instead of multiple crowns if appropriate. Cost estimates should be itemized as per IDA guidelines.
  • Second Opinion: Encourage the patient to seek a colleague’s opinion if they are unsure. This upholds professionalism and patient confidence.
  • Respect Beneficence: If a treatment is truly unnecessary, the dentist should refuse to provide it. Unjustified procedures should be avoided even if refused by the patient later; the dentist can ethically withdraw the offer and document the plan. In other words, the dentist refuses to do wrong, not the patient.
By prioritizing the patient’s needs over profit, the dentist upholds beneficence and justice. Transparent communication and documentation protect both patient and practitioner. In sum, dentists should “do no harm” – which includes avoiding financial exploitation. Dilemma: A patient declines a dentist’s recommended root canal (suggesting extraction instead) due to cost and fear. The dentist believes the root canal would save the tooth.
    1. Principles Involved: Autonomy vs. Beneficence. The patient has the right to refuse any treatment (autonomy), but the dentist’s duty is to act in the patient’s best interest (beneficence). This can be an ethical quandary.
    2. Analysis: Indian law and codes uphold patient autonomy. The IDA Code stresses that “the patient has the right to choose, on the basis of adequate information, from alternative treatment plans”. Dentists must respect a well-informed refusal. Ethically, the dentist’s role is to ensure refusal is truly informed: that the patient understands the likely consequences of no root canal (e.g. infection or later extraction). The DCI guidelines require obtaining informed consent before starting, which implies explaining consequences if treatment is not taken. The ADA MouthHealthy ethics guide similarly affirms that a dentist will “respect a patient’s wants and needs,” involving them in decisions as long as those wishes fall within accepted care.
    3. Resolution: The dentist should counsel and document, but ultimately respect the decision. Recommended steps:
  • Ensure Understanding: Gently explain the root canal and extraction options again, including long-term outcomes for each. Use clear, empathetic language and written materials if helpful.
  • Explore Concerns: Ask why the patient refuses. Is it fear of pain, cost, or misinformation? Address each issue (e.g. explain sedation options, discuss payment plans).
  • Offer Alternatives: If patient still won’t agree to root canal, discuss feasible alternatives or smaller steps (e.g. medication for pain, a more affordable treatment) that safeguard health.
  • Document Thoroughly: Record in the patient’s chart that refusal was explained and signed off (if possible, have the patient sign a refusal form). This fulfills ethical and legal obligations, as “treatment can be terminated on the wishes of the patient”.
  • Professional Limits: Remember that a dentist cannot physically force treatment. If the patient insists on extraction, the dentist may comply or refer the patient elsewhere – either action is ethically acceptable if done without pressure. If refusing to treat at all (for any reason), IDA rules say it cannot be for discriminatory reasons and the dentist must still manage the patient in the interim.
In short, after honest dialogue the dentist must honor the patient’s autonomy. The trust built by respecting a patient’s informed choices often preserves the relationship. (The patient may seek care again later or agree to follow-up after some reflection.) Key point: Fully informed refusal, followed by respectful acceptance, is ethical practice.

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References

  1. [1][1] [3] [5] [6] [8] [9] 16. Ethics-in-Dentistry Ethics-in-Dentistry
  2. [2][2] ADA. 2023
  3. [3]. Available at: source
  4. [4][4] [13] [16] Indian Dental Association
  5. [5]. Available at: source
  6. [6][7] [12] Ethics and Dentistry | MouthHealthy - Oral Health Information from the ADA
  7. [7]mouthhealthy. Available at: source
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  10. [10][14] A pilot study on the global practice of informed consent in paediatric dentistry - PubMed
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Written by

Dr. Rockson Samuel

Dr. Rockson Samuel

Founder & Chief Dentist · Indira Dental Clinic; DentalReach

Dr. Rockson Samuel is a dental surgeon, healthcare content strategist, and Founder and Chief Dentist of Indira Dental Clinic in Vellore, Tamil Nadu. He provides comprehensive general and family dental care with professional interests in endodontics, implant dentistry, clear aligner therapy, digital dentistry, preventive care and patient education. A graduate of K.G.F. College of Dental Sciences and Hospital under Rajiv Gandhi University of Health Sciences, he also has formal training in management and digital marketing. As Community Leader at DentalReach, he contributes to dental publishing, professional education, international media partnerships and the development of evidence-informed resources for dentists.

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